Recently, members of the public have received scam calls with 8-digit local phone number, purporting to be made from the Civil Aid Service. The scammers who speak fluent Putonghua then asked the recipients to provide their personal information or proceed to the Central Government Offices to verify their identity in person.

Our Advice

• Do not identify the callers’ identity simply by the name of organisation, phone number, fax number or staff number provided by the callers;
• Stay vigilant and verify the identity of the callers when receiving any suspicious phone call;
• Do not disclose to callers such personal information as your ID card number, bank account number and password;
• Remind your relatives and friends to stay alert against deception;
• If in doubt, please call the “Anti-Scam Helpline 18222” for enquiries.